![]() ![]() (You may change 2.4G channel width to 20MHZ, 5G channel width to 20MHZ) You may refer to Changing Channel and Channel Width on a Mercusys Wi-Fi router. This avoids multiple Wi-Fi signals on the same channel, and reduces Wi-Fi interference sources. If there are multiple Wi-Fi networks in the area, please change the router's Wi-Fi channel and channel width.(If your router does not support it, please skip this step.) Disable the smart connect on your router.(If your router does not support 5G Wi-Fi, please skip this step.) There are fewer interference sources on 5G networks. If your Wi-Fi signal is strong but the connection is still unstable, try connecting to the router's 5G Wi-Fi. ![]() Obstructions such as walls between your router and device can affect Wi-Fi signal quality. Minimize obstructions between your router and your computer or other devices. If your Wi-Fi's signal strength is weak, try moving the router to another location.Since antennas always transmit weakly at the base, do not place your wireless client device at the bottom of Mercusys wireless device. We recommend placing it as the same height with wireless clients and also placing its antennas at 45 degrees or 0 degrees (parallel to the floor) to the floor, which will be more effective. Try to adjust the orientation of the antennas for maximum performance.Reduce the number of wireless clients and optimize the router’s position.Keep the router away from microwave ovens and other interference sources (refrigerators, ovens, Bluetooth devices, etc.).Wireless devices intermittently disconnect from the wireless network, while wired devices are still connected and working fine. Please check whether the internet is stable or not when the computer is connected to the router with the Ethernet cable. If it’s a modem/router, please contact your ISP to ensure the internet line is good. If the internet is not stable, please contact your internet service provider to do some troubleshooting. Note: Please be sure that when the computer is connected to your internet modem, the internet works fine without dropping. )Ĭase Two : Unstable wireless connection on TP-Link router. (You may refer to How to upgrade a MERCUSYS device to the latest firmware. ![]()
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